Returns & Exchanges
All sales are final. We do not accept returns or exchanges.
That said, we always take care of our customers. If something isn't right with your order, reach out to us at support@shopmaryjae.com — we'll do everything we can to make it right.
If you received a damaged or defective item, please contact us within 48 hours with photos so we can resolve it quickly.
CANCELLATIONS
If you wish to cancel your order, please email Customer Support at support@shopmaryjae.com as soon as possible.
- If your order has not yet shipped, we can cancel it and issue a full refund to your original payment method.
- If your order has already shipped, you may refuse the unopened package upon delivery. Once we receive it back, we will issue a refund minus any incurred shipping charges.
- Once a package has been opened, it is no longer eligible for cancellation or return. All sales are final.
Important: Once a package has been opened, it is no longer eligible for cancellation or return. All sales are final.
Refunds are processed within 5 business days after we receive the returned package. MARYJAE® reserves the right to cancel any order at any time.
If you have any questions, don't hesitate to reach out at support@shopmaryjae.com.
